INGENIOUS
Business Services
We are Ingenious. Where creativity meets problem-solving.
About Ingenious
Ingenious' stands for creativity, innovation, and creative problem-solving. It represents our commitment to thinking outside the box, finding smart solutions, and continuously pushing the boundaries of what’s possible. The name also speaks to the talent and ingenuity of our team. It’s a recognition that the true strength of our company lies in the collective brilliance of the people who are part of it. We are a 100% Black Owned entity with a level 1 B-BBEE status.
Our Mission
We are committed to delivering transformative administration solutions by redefining what’s possible, pushing the boundaries of what can be achieved, where your challenges become our inspiration.
Our Vision
To be the leading force in business administration solutions, where our fearless innovation sets the standard for excellence and empowers businesses to achieve unprecedented heights.
Our Solutions
01
Back-Office Administration
At Ingenious, our services are designed to streamline your operations, reduce costs, and enhance efficiency. We take on the intricate tasks of your business processes, allowing you to focus on what you do best. With our expertise, we ensure that every outsourced process is handled with precision, delivering results that align perfectly with your business goals.
02
Customer Experience Management
We understand that customer experience is at the heart of your business success. By leveraging data-driven insights and innovative strategies, we enhance every touchpoint of the customer journey, ensuring satisfaction, loyalty, and brand advocacy.
03
Health Insurance Solutions
Navigating the complexities of health insurance can be challenging, but at Ingenious, we make it simple. Our health insurance solutions are crafted to meet the unique needs of both providers and policyholders. We offer end-to-end support, from claims processing to member services, ensuring that every aspect of your health insurance operations is handled with expertise and care.
Our Value Proposition
We deliver unmatched expertise in business administration by integrating innovative technology, strategic insights, and personalised service. Our solutions are designed to drive efficiency, foster growth, and create a competitive advantage through continuous innovation. Clients benefit from our commitment to excellence, our deep understanding of their unique needs, and our unwavering dedication to their success. In essence, our approach is defined by:
Excellence
Efficiency
Innovation
Our Team
Our founder and Chief Executive Officer, Pedro Sibara, is a visionary leader with over 19 years of experience as an executive and management consultant. He has excelled in the healthcare, financial services, eCommerce, shipping, and logistics industries. Pedro's impressive qualifications include an Executive MBA, a Bachelor's Degree in Computer Science from UCT, and Chartered IT Professional (CITP) accreditation from the British Computer Society. He is also a member of the Institute of Directors in Southern Africa (IoDSA) and the South African Institute of Computer Scientists and Information Technologists (SAICSIT).
The rest of our team at Ingenious consists of dedicated professionals who bring a wealth of expertise to the table. Each member contributes uniquely to our mission of delivering excellence. Together, we are committed to creating innovative solutions, driving success, and exceeding client expectations. Our collective experience and commitment ensure that we consistently deliver outstanding results for our clients.
Work with us
info@ingeniousbs.co.za
124 Adderley St,
Cape Town City Centre
Cape Town
8000
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